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Lokasyon:
Deskripsiyon
1. assist lob risk head and local lob head in coordinating, driving and directing effective compliance and operational risk management at the local lob level.
12. continuously communicate with risk managers, site leadership team, other lob rms to identify and benchmark risk mitigation programs and initiatives.
11. assist the stateside risk managers and pgsc head of risk in the implementation of or framework or other relevant or initiatives.
9. coordinate with u.
4. coordinate and consolidate operational risk metrics and scorecard reporting of the lob for monthly reporting to the loc. itrm,
5. track execution of deliverables of the lob for risk governance forums like the loc, resiliency managers, etc.
key responsibilities:
1.
10. ensure risks and issues identified are resolved in an appropriate and timely manner.resiliency, reputation risk, tax risk, operational risk, migration risk and any other risk definitions that are relevant to the lob - retail financialservices - philippine operations, title: operations risk manager
location: phl-manila-manila
therisk manager'sscope extends to all risk domains - information risk, financial risk, regulatory risk.ensure effectiveness of controls for compliance monitoring and risk management.
6. coordinate with the lob it and resiliency team for resiliency strategy and initiatives; assist in identification of opportunities and execution of corrective measures to close them; assist in the tabletop review of all contingency plans.to be thelocalsource of reference 0within the lob in facilitating and promoting the understanding of or and compliance requirements.
3. proactively communicate with the local lob head, local lob site managers, and pgsc head of risk on operational risk issues.
bs/ba degree required and advanced degree preferred (or equivalent experience)
4-10 years call center or operations experience
superior problem solving skills
superior written and oral communication skills to be used at all levels within the firm
superior decision making, negotiation skills, and interacting with colleagues
pc skills including microsoft office (power point, excel, word) and lotus notes
high proficiency in problem solving, and strategic management
excellent interpersonal skills and have the ability to build trust and credibility
must be intuitive and responsive
must show continued desire for self-improvement and training as opportunities arise
must have the ability to accept empowerment to create new tactics and procedures that will be value-added for customer experience
must have the ability to independently identify problems and provide resolutions.
13. identify gaps and arrange training on compliance and or for staff. ensure data accuracy and completeness.s risk managers in developingand executing againstcontrol self-assessments.
2. coordinate implementation of control within the lobs to meet all regulatory and internal requirements.
8. undertake and/or coordinate periodic business monitoring (self-assessment) activities within the lob and escalate findings and or breaches to lob head and pgsc head of risk.escalate significant events to lob risk head/local lob head, local lob site managers, and pgsc head of risk as appropriate.
2. lead and support implementation of or initiatives for the lob.
3. ensure proper functioning of controls through periodic monitoring of activities and timely resolution of risk issues.;
7. assist in designing and implementing control measures and monitoring plans for compliance and operational risk management.
Huling na-update: Martes, 20 Hulyo Batayan ng Adoos: 2f0f5a3e30
